Caribe Hilton

Staff was always polite. They had security at various locations on the property. The staff was quick to attend to customers, taking the initiative to make sure they're guests were ok.

This is my second time staying at this hotel. The first time was with my bf 7 years ago. I took my son this time. The rooms are a little ran down. The bathroom door kept sliding open too. The pool needed to be cleaned more and my sheet on my bed had something on it. I didn't realize it until after I slept in the bed. Regarding the staff. The hotel staff was awesome. The Italian restaurant accommodated to me. The one thing I didn't like is how much activity as happening constantly at the hotel. There were multiple convention's and commercials being shot all at the same time..It was too many people all the time. It made it not relaxing because of the amount of people everywhere. You would come downstairs off the elevator and it was loud and people everywhere. It was like whoa!! Every day all day because of it. Also the type of the people from the conventions were too much. They were extremely loud. I most definitely will stay again because I do like the hotel. I just hope they update a little in the future and not have as much going on at once. So it's more relaxing for the customers who are there to relax on vacation.

The service was excellent

The breakfast was so good! Love the full buffet. Loved the lobby bar as well